It is best to arrive 10 minutes before your scheduled appointment time. If you arrive later than the scheduled time your treatment may need to be shortened or rescheduled. To receive the best experience out of your treatments, please arrive on time!
Your appointment is important to us and is reserved especially for you. We understand that sometimes adjustments are necessary. Therefore, we respectfully request at least 48 hours’ notice prior to your scheduled appointment time for any cancellations or rescheduling of appointments.
Please contact us via phone on (03) 9132 9655 to notify us of any requested scheduling changes or cancellations of appointments. Alternatively, please email us at email@example.com if your cancellation is outside of our business hours or if you are unable to contact us by phone.
If you are sick or feeling unwell, please reschedule your appointment.
Full payment is due at time of service, we accept cash, Visa, MasterCard and American Express.
Prices and services are subject to change without notice. We will do our best to keep our clients up to date regarding any changes that may occur.
For our services and prices please refer to our treatment menu or visit our website: www.number1skinclinic.com
We offer Gift Certificates of any value. They can be purchased at our No.1 Skin Clinic, online or over the phone, please ask our friendly staff for more information.
We do not accept any returns of or offer reimbursement for any payment transactions on gift certificates, lost, misplaced or stolen. Gift certificates cannot be redeemed for cash.
As a courtesy to other clients, please maintain a quiet level of conversation in the waiting area or reception. Cell phones and all mobile devices must be turned off or put on silent when checking in.
We are unable to accommodate visitors or children accompanying clients in the treatment areas. For the safety of your children and the comfort of other guests, this policy is strictly enforced.